What is what to do when ps4 controller won't connect?

Troubleshooting PS4 Controller Connection Issues

If your PS4 controller (DualShock 4) isn't connecting to your PlayStation 4 console, here are some troubleshooting steps you can take:

• Basic Checks:

  • Check the Controller's Charge: Ensure the controller has sufficient battery. Connect it to the PS4 or a USB power source using a micro-USB cable for at least 30 minutes.
  • Power Cycle the Controller: Sometimes a simple reset can resolve connection issues.
    • Locate the small reset button on the back of the controller near the L2 button.
    • Use a paperclip or similar tool to gently press and hold the reset button for 5-10 seconds.
    • Reconnect the controller to the PS4 with a USB cable.

• Wired Connection:

  • USB Cable Test: Try a different USB cable. A faulty cable can prevent the controller from connecting or charging.
  • PS4 USB Port Test: Ensure the USB port on your PS4 is working correctly by testing it with another device.

• Wireless Connection (Pairing):

  • Re-Pair the Controller:
    • Turn off your PS4 completely (not rest mode).
    • Connect the controller to the PS4 using a USB cable.
    • Turn on the PS4.
    • Press the PS button on the controller. It should now pair with the console.
  • Controller Interference: Other wireless devices can sometimes interfere with the Bluetooth signal. Move any potential sources of interference (routers, Bluetooth speakers, etc.) away from the PS4 and controller.

• PS4 System Software:

  • Update PS4 System Software: An outdated system software can cause compatibility issues. Go to Settings > System Software Update and check for available updates.

• Controller Issues:

  • Multiple Controller Interference: If you have multiple controllers, try turning off all other controllers and only attempting to connect the problematic one.
  • Faulty Controller: If none of the above steps work, the controller itself might be faulty. Consider testing the controller on another PS4 if possible. If it still doesn't work, you may need to replace it.